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Ce sont les commentaires de nos clients qui nous aident à améliorer notre activité au quotidien.
brulé dominique
il y a 4 semaines
Martin Dumont
il y a 4 semaines
Excellent experience. I hadn't received any updates following my quote request, but I texted them on my return flight and we were able to find a solution (mid-flight!). Great service and a beautiful car.
Leobert Blais
il y a 1 mois
Exceptional service! The Charles Limousine team picked us up from Montreal-Trudeau Airport upon our return from vacation, and the experience was impeccable from start to finish. The driver was punctual, courteous, and professional. We truly felt they cared about our family, with great respect and class. A huge thank you for this excellent service—we highly recommend them!
Robert Blais
Robert Blais
Lisa Levy
il y a 1 mois
We received excellent service that went above and beyond. Our driver, Mirko even gave my elderly mother VIP service helping her out of her wheelchair and into the car. Mirko's positive can-do attitude really set the tone for our family trip and even though it was early in the morning, his energy was outstanding. Can't wait to have an occasion to travel with you again.
Nay Farah
il y a 3 mois
EXCELLENT SERVICE!!! INCREDIBLE! MY GO-TO ALL THE TIME!
THANK YOU STEVEN FOR YOUR PUNCTUALITY!
THANK YOU STEVEN FOR YOUR PUNCTUALITY!
Douglas Mark
il y a 5 mois
Best service today from the airport to downtown. Driver and suv were excellent! Great to have some peace in a very chaotic airport. It was seamless. Thank-you.
Allen MacTavish
il y a 5 mois
Exceptional service from start to finish. The vehicle was spotless, the ride was smooth, and the driver was professional, punctual, and genuinely courteous. Everything was seamless and exactly as promised. This was our first time, and definitely not the last. Highly recommend.
Chris Watkins
il y a 8 mois
Our travel plans were cut short unexpectedly and we had to fly back to Montreal from Europe earlier than planned. Our original car service was not able to accommodate our change, particularly because we were flying in on Christmas Day. So I reached out to Charles Limousine from Prague and Georges was very fast to respond and assist us in making all the arrangements to have us picked up at the airport and brought home to Kingston.
The driver, Saïd, was already at the airport and waiting when we arrived. The instructions that Georges sent on where to meet Saïd at the arrivals area where clear and accurate. As a result, we were loaded up and underway home within only a few minutes of deplaning.
The vehicle was new, very clean and quite comfortable. The music Saïd had playing was very nice (I'd love to get the playlist!) and his driving was very safe and professional.
We would highly recommend Charles Limousine based on our experience at Christmas. We will certainly use them again in the future.
The driver, Saïd, was already at the airport and waiting when we arrived. The instructions that Georges sent on where to meet Saïd at the arrivals area where clear and accurate. As a result, we were loaded up and underway home within only a few minutes of deplaning.
The vehicle was new, very clean and quite comfortable. The music Saïd had playing was very nice (I'd love to get the playlist!) and his driving was very safe and professional.
We would highly recommend Charles Limousine based on our experience at Christmas. We will certainly use them again in the future.
Sandra Vespa
il y a 8 mois
This is a service operated by people who keep their word and we wouldn’t hesitate for a moment to use them again for our future travels. They were early for our departure transfer at 6:15 AM and helped us load our checked bags, our stroller and were patient while we figured out how to use the baby seat. The baby seat was clean, up to date and we had the option of installing it rear or forward facing. Our driver Mike was super personable, he gave us travel tips and ensured a smooth and safe transfer both ways. He was a joy to get to know and we thank you so much for everything Mike! The escalade they picked us up in was clean and at a comfortable temperature. They even kept our winter gear for us from the departure transfer at no extra cost which we got back INSIDE the airport so we’re not cold for our arrival transfer. Booking was smooth as can be. I did most of it online and they called me to confirm a few things for the car seat. When we arrived we were expected to call/text them at door 24. Our driver was at the door with our coats in less than 5 mins. This is the kind of attention to detail and logistics that is lost in service today but we’re so happy to have found a transfer option for our family that takes what it does seriously. Thank you to everyone at Charles! we have recommended you to all of our family and friends.
karim el attar
il y a 1 année
I had an absolutely amazing experience with Charles Limousine Services and our driver, Michael. From start to finish, everything was handled with the highest level of professionalism and care.
The communication before the trip was seamless—clear, prompt, and reassuring. The moment we stepped outside for pickup, Michael was already there waiting, greeting us warmly and helping with everything. The car was spotless, comfortable, and stocked to make the ride smooth and relaxing.
What stood out the most was Michael himself—friendly, attentive, and genuinely thoughtful. He anticipated our needs, made sure we were comfortable throughout the ride, and carried himself with the perfect balance of professionalism and kindness. The entire journey felt effortless, safe, and enjoyable.
From communication to pickup to drop-off, everything was flawless. I can’t recommend Charles Limousine Services and Michael highly enough—they turned what could have been a simple ride into a truly first-class experience.
The communication before the trip was seamless—clear, prompt, and reassuring. The moment we stepped outside for pickup, Michael was already there waiting, greeting us warmly and helping with everything. The car was spotless, comfortable, and stocked to make the ride smooth and relaxing.
What stood out the most was Michael himself—friendly, attentive, and genuinely thoughtful. He anticipated our needs, made sure we were comfortable throughout the ride, and carried himself with the perfect balance of professionalism and kindness. The entire journey felt effortless, safe, and enjoyable.
From communication to pickup to drop-off, everything was flawless. I can’t recommend Charles Limousine Services and Michael highly enough—they turned what could have been a simple ride into a truly first-class experience.
Joseph Alfie
il y a 4 années
We used this service to go to the airport and to come back. The day we came back, it was -40 degrees. Had we used the conventional cab or Uber it would have been a disaster. We didn’t wait one second .
Omar our driver was professional and took care of all of our bags while we took care of our baby. It was a 5 star service. Coming home from the airport is very hectic generally especially in winter, this made our arrival so pleasant
Omar our driver was professional and took care of all of our bags while we took care of our baby. It was a 5 star service. Coming home from the airport is very hectic generally especially in winter, this made our arrival so pleasant
Richard Sholzberg
il y a 4 années
Great service. Showed up on time at 3 am. Clean new Escalade ESV. Driver packed the car with all the luggage, 2 car seats, stroller and 4 adults and 2 children. Super nice guy. Lovely safe drive in the snow to the airport. Communication was very good to book the service. Price was competitive. Even the extra service to keep our car seats and winter coats if needed was offered (Did not need). Will definitely be using their service again. 5 stars!
Mi Ben
il y a 4 années
From the first question to the follow ups, the answers we got were professional quick and precise. The services was impeccable, on time and what we were searching for to go straight to the airport at odd times. When we got back, the service was on time and waiting for us. The chauffeurs were professional, helped us with the luggages and courteous. I more recommand if you are looking for a limousine service to jead to the airport. For certain we will reuse the service.
Augy Antonecchia
il y a 4 années
Georges is efficient to deal with and made the whole experience of going to Quebec City most pleasant. His car was impeccably clean and his driver polite and helpful. Along with the other friends that rode with me, we will not hesitate to use his services again. Augy
Sébastien Riendeau
il y a 4 années
Super reliable, friendly and gives super good customer service. Good service and patient even when they are little delays at the airport! Ask for Michael as driver, he brought us to the airpot, and picked us up 2 weeks later on the way back, super good driver!!
